FAQ’s | Moxie Visuals Moxie Visuals February 6, 2020

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Most common questions
Frequently asked questions

It depends on what service you are going to use. But in general, the price depends on the duration of the final video, complexity, deadlines and some of special requirements by the customer.

We charge based on the animation length and the complexity of the animation. 

Durations can be 15 sec, 30 sec, 1min, 2mins, 2mins+

Prices may range from 350$ to 4000$ per 2D/3D video animation

We provide 3 revisions after the 1st submission. Anything more than this will add up extra cost.

It depends on the service you are going to use and the complexity of it. But in general, we deliver projects in 4 days at the earliest and 2-3 weeks at the latest.

Yes. All materials we use are copyright free or we have the right to use, including music, SFX, elements, graphics and etc.

Yes. We can provide you voice-overs for your projects. Our professional Voice Over artists make the VO based on your specific requirements, such tone, style, temp, mood.

We can provide you VO for any industry, by female or male, with any accent (British, American, Indian and many)

Yes. We can discuss first what you want to describe and the message you want to deliver, and then we can help you create engaging, goal-driven scripts.

Yes. We charge for it separately. You need to let us know in advance if you want the source files at the end of the project.

We accept payments from Paypal, Payoneer and Bank transfers. We can also offer you secure, trusted escrow payment options with divided milestones.

We keep you updated with short progresses at each step before moving forward to the next step. That means you can make sure if we are on the same page with you, which in turn, keeps the dispute and refunding arguments from happening.

However, if you are not satisfied with our work after the first draft submission, you will get FULL refund. 

But if it happens after the final submission, we can refund up to 20% of the project price.

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